Terms of service

Terms of Service — London Sew

Website: https://londonsew.com
Business name: Samrat Nayak LLC
Business address: 30 N Gould St, Ste R, Sheridan, WY 82801, USA
Email: support@londonsew.com
Telephone: +1 213-733-9796
Last updated: 23 October 2026

Overview

This website is operated by Samrat Nayak LLC under the trading name London Sew. Throughout this website, the terms “we”, “us” and “our” refer to Samrat Nayak LLC, trading as London Sew.

London Sew provides an online store through which customers can browse and purchase clothing, fashion items and related products.

These Terms of Service govern your access to and use of our website, including any purchases made through it. By visiting our website or placing an order, you agree to these terms and the policies referenced below, subject to any rights that cannot legally be excluded or restricted.

Please read these terms carefully before using our website. If you do not agree to them, please do not use our website.

Section 1 – Online Store Terms

You must have the legal capacity to enter into a purchase contract under the laws applicable to you. If you are under the age required to make a purchase independently, you must use the website with the involvement or permission of a parent or legal guardian where required by law.

You must not use our products or services for unlawful or unauthorised purposes.

You must not introduce viruses, malicious software or other code intended to damage, disrupt or gain unauthorised access to our website or systems.

We may restrict access to our services where reasonably necessary because of a breach of these terms or applicable law.

Section 2 – General Conditions

We reserve the right to refuse, suspend or cancel an order where we have a legitimate reason, including suspected fraud, payment problems, product unavailability or a material pricing error. We will comply with applicable consumer protection laws when doing so.

You may not reproduce, duplicate, copy, resell or commercially exploit our website or its content without our written permission, except where permitted by law.

You acknowledge that information submitted through our website may be transmitted across networks and processed by service providers involved in operating our online store.

Payment information is handled through the payment processing services made available at checkout. We do not claim to store or directly process payment card details unless this is part of our actual payment arrangements.

Section 3 – Accuracy, Completeness and Timeliness of Information

We make reasonable efforts to ensure that information on our website is accurate and up to date. However, product descriptions, photographs, prices, availability and other information may occasionally contain errors or omissions.

Product photographs are provided to help customers understand the appearance and features of an item. Colours may appear differently depending on your screen, display settings or lighting conditions.

We may correct errors and update website information where necessary. Nothing in this section limits your statutory rights if a product is not as described or does not meet the requirements of applicable law.

Section 4 – Changes to Services, Prices and Orders

Product prices and availability may change from time to time. The price applicable to your order will be displayed during checkout.

We may modify or discontinue website features or products where reasonably necessary.

Product listings are invitations to place orders. When you submit an order, you are making an offer to purchase the selected products. An automated order confirmation acknowledges receipt of your order and does not necessarily mean that the order has been accepted.

Where an order cannot be fulfilled, we will notify you and refund any payment taken for the affected order as required by law.

Nothing in these terms removes any rights you may have to cancel an order under applicable law.

Section 5 – Products and Services

London Sew offers clothing, fashion items and related products through its online store.

We aim to provide clear product descriptions, photographs, sizing information and other relevant details. Customers should review the available product information carefully before ordering.

We cannot guarantee that colours displayed on your device will exactly match the physical product. However, products supplied must still meet applicable legal requirements, including requirements concerning description, quality and fitness for purpose where applicable.

Products may be subject to availability. We reserve the right to discontinue products or limit quantities where reasonably necessary.

London Sew fulfils orders directly rather than relying on a supplier to ship each order to the customer. Delivery estimates and available shipping methods will be shown on our website or at checkout, as applicable.

Section 6 – Billing and Account Information

You agree to provide accurate, complete and current information when placing an order, including your name, delivery address, email address and payment details.

Please check your order details carefully before completing your purchase. If you discover an error, contact us promptly at support@londonsew.com

We may contact you to clarify order details, resolve a payment issue or arrange fulfilment.

We may decline or cancel orders where there is a legitimate reason, subject to applicable law. If payment has already been taken for an order that is cancelled, we will arrange any required refund.

Section 7 – Optional Third-Party Tools

Our website may provide access to third-party tools, applications or services.

These tools may be subject to separate terms and privacy policies provided by their respective operators.

We do not control every aspect of third-party services. However, nothing in these terms excludes any responsibility that applicable law requires us to retain.

Your use of third-party tools is subject to the conditions made available by the relevant provider.

Section 8 – Third-Party Links

Our website may contain links to third-party websites or services for convenience or additional information.

We do not control the content, security or policies of independent third-party websites and cannot guarantee their accuracy or availability.

Before providing personal information or making a purchase through a third-party website, you should review its terms and privacy policy.

This section does not exclude any liability that cannot legally be excluded.

Section 9 – Comments, Reviews and Feedback

If you submit reviews, comments, suggestions or other feedback to London Sew, you confirm that your submission is lawful and does not infringe another person's rights.

You must not submit content that is fraudulent, misleading, defamatory, abusive, discriminatory, unlawful or harmful to our website or other users.

By submitting feedback, you grant us permission to use, reproduce and display that feedback for legitimate business purposes, including displaying a product review on our website, subject to applicable law and any relevant privacy rights.

You must not submit confidential information or content belonging to another person without appropriate permission.

We may remove or decline to publish content that violates these terms or applicable law.

Section 10 – Personal Information and Privacy

Personal information submitted through our website is handled in accordance with our Privacy Policy.

Our Privacy Policy explains how personal information may be collected, used, stored and shared in connection with operating the store, processing payments, fulfilling orders and providing customer support.

Please review our Privacy Policy:

https://londonsew.com/pages/privacy-policy

Section 11 – Errors, Inaccuracies and Omissions

Occasionally, our website may contain errors relating to product descriptions, pricing, promotions, shipping charges, delivery estimates or availability.

We reserve the right to correct errors and update information where necessary.

If an error materially affects an order, we may contact you to explain the issue and discuss the appropriate next steps. Where an order is cancelled, any refund required by law will be provided.

We will not use this section to remove rights that customers have under applicable consumer protection laws.

Section 12 – Prohibited Uses

You must not use our website or its content:

For any unlawful or fraudulent purpose.
To violate applicable laws or regulations.
To infringe our intellectual property rights or those of another person.
To harass, threaten, abuse or discriminate against others.
To submit false, misleading or unauthorised information.
To upload or transmit viruses, malware or harmful code.
To collect or misuse another person's personal information without authorisation.
To send spam, conduct phishing or engage in other deceptive activity.
To interfere with website security, availability or functionality.
To attempt unauthorised access to our website, accounts or systems.
To reproduce or commercially exploit website content without permission, except where permitted by law.

We may investigate suspected misuse and restrict access where reasonably necessary and legally permitted.

Section 13 – Disclaimer of Warranties and Limitation of Liability

We aim to provide a reliable and accessible online store, but we cannot guarantee uninterrupted or error-free website operation.

To the extent permitted by law, we are not responsible for interruptions caused by circumstances outside our reasonable control.

Nothing in these terms excludes or limits liability where such exclusion or limitation is unlawful. This includes any liability that cannot legally be excluded and any mandatory consumer rights relating to products purchased from us.

Products must meet the applicable legal standards for description, quality, safety and fitness for purpose. If a product is faulty, damaged, incorrect or otherwise fails to meet applicable legal requirements, you may have rights to a repair, replacement, refund or another remedy, depending on the circumstances and applicable law.

Section 14 – Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses or claims arising directly from your unlawful use of our website, your deliberate misuse of our services or your infringement of another person's rights.

This section does not require you to compensate us for losses where imposing that obligation would be unlawful, and it does not restrict your statutory consumer rights.

Section 15 – Severability

If any provision of these Terms of Service is found to be unlawful, invalid or unenforceable, that provision will be limited or removed to the extent necessary.

The remaining provisions will continue to apply to the extent they remain valid and enforceable.

Section 16 – Termination and Suspension

These Terms of Service apply while you use our website and services.

You may stop using our website at any time.

We may suspend or restrict access where reasonably necessary because of suspected fraud, serious misuse, security risks or a breach of these terms, subject to applicable law.

Termination does not remove rights or obligations arising from an order already placed or accepted, nor does it affect any rights protected by law.

Section 17 – Entire Agreement

These Terms of Service and the policies referenced on our website govern your use of London Sew's online store.

If another published policy deals specifically with a subject, such as privacy, shipping or returns, that policy should be read together with these terms.

Nothing in these terms overrides mandatory consumer protection legislation or any other legal rights that cannot be excluded by agreement.

Section 18 – Governing Law and Disputes

The governing law applicable to these Terms of Service must be determined in accordance with the legal status and place of operation of Samrat Nayak LLC, the circumstances of the transaction and applicable law.

For customers in the United Kingdom, these terms are not intended to deprive consumers of mandatory protections that apply to their purchases or of any court jurisdiction protections available under applicable law.

We encourage customers to contact us first so that we can try to resolve any concern fairly.

Important: The governing-law provision must be reviewed and finalised after the company's place of formation and applicable business jurisdiction have been confirmed. This draft does not select a specific governing law.

Section 19 – Changes to the Terms of Service

We may update these Terms of Service from time to time to reflect changes to our business, products, website, fulfilment arrangements or legal obligations.

The latest version will be published on this page with an updated revision date where appropriate.

Changes will not retrospectively remove rights already acquired by customers or override mandatory legal protections.

We encourage you to review this page periodically.